At Best Experience Japan, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website https://bestejapan.com/ and services.
1. Information We Collect
We may collect the following types of personal information:
- Personal Details: Name, email address, phone number, and payment information provided during booking.
- Tour Preferences: Details about dietary restrictions, health conditions, or other preferences.
- Device Information: IP address, browser type, operating system, and browsing activity on our website.
2. How We Use Your Information
The information collected is used to:
- Process bookings and payments.
- Customize your tour experience based on preferences.
- Communicate important updates, such as tour changes or cancellations.
- Improve our website and services through analytics.
We will not sell, rent, or share your personal information with third parties, except as outlined below.
3. Information Sharing
We may share your data with:
- Service Providers: Local guides and vendors for tour preparation.
- Payment Processors: To securely process payments.
- Legal Authorities: If required by law or to protect our rights.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. These may include:
- Essential Cookies: Necessary for website functionality.
- Analytical Cookies: To understand user behavior and improve services.
You can manage or disable cookies through your browser settings.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access your data and request a copy.
- Correct inaccurate or incomplete information.
- Request deletion of your data.
- Object to or restrict certain data processing activities.
To exercise your rights, please contact us at bestejapan@gmail.com.
7. Data Security
We implement technical and organizational measures to protect your data against unauthorized access, loss, or misuse. However, no system is 100% secure, and we cannot guarantee the absolute security of your data.
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of these third-party sites and encourage you to review their privacy policies.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
- Email: bestejapan@gmail.com
- Phone: +81-(0)70 1558 6677